Job Summary
We are recruiting for a new member of our friendly and welcoming reception team. Applicants must be IT proficient and have excellent customer service skills.
Hours of work: approximately 15‑20 hours per week plus more regular shifts required to cover annual leave/sickness and extended hours, across both Axbridge and Wedmore surgeries. Possible start 7:45 am or finish 8 pm.
PLEASE NOTE: This vacancy will remain open until a suitable applicant is appointed. Early applications are encouraged as the advert may close once the right candidate has been identified.
Main Duties
To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general administrative assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities
* Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
* Deal with all general enquiries, explain procedures and make new and follow‑up appointments.
* Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Person Specification
Essential
* Excellent customer service skills.
* IT literate.
Desirable
* Experience of working in a care related area.
About Us
Axbridge and Wedmore Medical Practice is a friendly team of professionals who provide full training on site.
As a surgery, we are committed to safeguarding patients and vulnerable people.
Details
Date posted: 17 October 2025
Reference number: A1677‑25‑0005
Pay scheme: £12.60 per hour
Contract: Permanent
Working pattern: Part‑time
Job Locations
Houlgate Way, Axbridge, Somerset, BS26 2BJ
St Medard Road, Wedmore, Somerset, BS28 4AN
Employer Details
Employer name: Axbridge & Wedmore Medical Practice
Address: Houlgate Way, Axbridge, Somerset, BS26 2BJ
Website: https://www.axbridgeandwedmoremedicalpractice.nhs.uk/
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