The role of Compliance Manager is to continuously assess the financial risk of our Members to our business by identifying non-compliance issues and to make and act upon recommendations to avoid, reduce or transfer the financial liability.
Client Details
A well known client in the Woking area.
Description
* Point of referral for colleagues, our Business Partners and anyone reporting concerns or issues with current Members across The Travel Network Group;
* Identify applicants and Members who are high risk;
* Completing a reconciliation of current Member's trust accounts when necessary and resolving any matters arising;
* Follow up concerns until resolution or escalation, and record actions & outcomes;
* Implementing the closure process from discovery of loss until file closure;
* Engage and manage colleagues to liaise with clients during the closure of a member;
* Liaise with applicants to confirm a reconciliation of their current business where required;
* Administer payments and bookings relating to closed members.
* Liaise with other departments regarding any areas of concern across the membership
* Help onward clients of closed members with any queries regarding their bookings
* Assist current member with any queries or concerns
Profile
1. Very strong and effective verbal & written communication sk...