Overview
Part-time, £12.21 per hour. Location: 2, Waterfront Retail Park, Heol Ceiniog, Barry, Glamorgan, CF63 4BA. Contract Type: Permanent. Contracted Hours: 16. Hours: Part-time. You must be able to work a minimum of four days per week, including one weekend day. Shifts will be scheduled between 7:00am-8:30pm.
Role
Store Colleague. You will be at the heart of our pet care centres, ensuring customers have an outstanding experience that fosters loyalty to our brands. You will help uphold top pet care standards and support efficient store operations, while building strong customer relationships.
Responsibilities
* Exceed customer expectations and provide personalised, attentive service.
* Uphold high pet care standards and ensure smooth store operations.
* Build strong customer relationships and enhance their experience with us.
* Work collaboratively with the team to achieve store goals.
What You Will Bring
* Outstanding Customer Service: Ability to provide personalised and attentive service.
* Strong Communication Skills: Verbal and written communication to engage customers clearly.
* Effective Problem-Solving: Address customer questions and resolve issues quickly.
* Eagerness to Learn: Interest in ongoing learning and development.
* Target Focus: Willingness to set and achieve retail targets.
* Teamworking: Ability to collaborate effectively with colleagues.
* Flexibility: Availability for shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in Stores
* Discretional annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
About Us
At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. If we’re down, they lift us up. If we’re lonely, they’re our company. If we need a friend, they listen. Pets improve our health, increase our life expectancy, lower our blood pressure, and make us think. And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they can’t tell us what’s wrong. Our pet groomers help them look and feel good. Our charitable foundation takes care of pets and their people in need. We’re one pet family with a shared love of the animals who make us who we are. We know there’s nothing like the bond between pet and owner—and many of us are pet owners too. We’re here to strengthen that bond.
We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications to manage applications efficiently and ensure a positive experience for all candidates.
Our preferred method of contact is via email. To ensure you receive our communications, please check your junk or spam folder regularly.
We take our inspiration from pets in embracing people from all walks of life. We value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
Organisation
Pets at Home
Date Posted
09-09-2025
Expiry Date
12-09-2025
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