HR Advisor – Apetito UK
Fixed term contract for 9‑12 months. Full‑time, 37.5 hours per week.
Location: Trowbridge (some travel to Portbury may be required. Driver's licence and own transport are essential.)
Responsibilities
* Develop and maintain good working relationships with colleagues across the business.
* Champion best practice and timely adherence to company policy to ensure the interests of the business and employees are prioritised.
* Act as a true partner with managers across the business regarding employee relations, policies, and procedures.
* Balance supporting, advising, coaching, and where appropriate, influencing and challenging managers to ensure fair and consistent procedures and policies are being followed in line with employment law and apetito's policies.
* Take a proactive role in ER cases, including administration and attending meetings such as hearings, grievances, investigations and appeals.
* Provide expert HR generalist advice in a fast‑paced environment.
* Support and advise on policies, casework and people projects such as TUPE transfers, redundancy consultation and organisational change.
* Contribute to and deliver training on key people policies, e.g. absence management, discipline and grievance.
* Review and update resources for managers, ensuring guidance notes and template letters are up to date.
* Collaborate with HR team members on people projects and continuous improvement initiatives.
* Work with the HR Managers to produce contracts, offer letters, induction documents and other correspondence for new and existing staff.
* Support the Director of HR and HR Managers with project work as required.
* Attend meetings in relation to case matters and provide timely advice.
* Collate data for monitoring and measuring HR key performance indicators and distribute as required.
* Compile and run reports on the HR system, Zellis, to provide key people statistics to the HR Managers and wider business.
* Contribute to reviews of HR practice, processes, policies and procedures to continuously improve and meet business needs.
* Maintain and support the administration and communications of staff benefits programmes such as Perks and the Employee Assistance Programme.
Essential Qualifications and Experience
* Experience in an HR Advisor role.
* Significant experience of dealing with employee relations casework and advising managers on HR policy, procedures and best practice (absence management, disciplinary, grievance and performance management).
* Experience using HR databases and case management systems.
* Ability to plan and prioritise workload and cases.
* Confident using Microsoft Office applications, in particular Word and Excel.
* GCSEs or equivalent Grade C in Mathematics & English.
* Up‑to‑date employment law knowledge.
* CIPD qualified – part or full.
* Full UK driving licence and access to own transport.
Desirable Qualifications and Experience
* Developing HR processes, procedures and policies.
* Experience of coaching managers.
* Advising on restructuring and redundancy situations.
* Experience in a multi‑site environment.
* Understanding of TUPE legislation and dealing with TUPE transfers.
Personal Qualities
* Excellent customer service to internal and external customers.
* Positive ‘can‑do’ attitude at all times.
* Work on own initiative, requiring minimal supervision.
* Forge relationships with a wide range of stakeholders and adapt personal style as appropriate.
* Excellent listening, questioning, persuading and influencing skills.
* Able to handle challenging situations with diplomacy and tact.
* Think clearly and stay focused when under pressure.
* Lead by example and demonstrate actions and behaviours required of others.
* Flexible in respect of working hours and travel/work locations as some UK travel may be required.
* Competitive salary – accredited Living Wage employer.
* 25 days holiday per year, plus bank holidays.
* Option to purchase up to 5 additional days holiday per year.
* Discretionary annual bonus scheme.
* Pension scheme – employer matched contributions up to 4%.
* Life assurance scheme worth at least 1× annual salary.
* Subsidised canteen.
* Free parking.
* Free turkey or voucher at Christmas.
* Apetito perks scheme including salary sacrifice options and retail discounts.
Benefits & Commitment
* Largely based in Trowbridge with occasional travel to sister site in Portbury.
* Full compliance with UK employment law and a strong focus on employee welfare.
* Apetito is a leading food supplier to health and social care sectors and a UK‑large ready‑meal supplier, offering distinctive products with a focus on health, sustainability and Net Zero by 2040.
* Apetito is accredited Living Wage employer, supports British food and farming, and promotes inclusion and diversity.
Why Join Apetito?
We take great pride in creating outstanding meals that feed some of the UK’s most vulnerable people. Our mission fuels a passionate service driven by sustainability, ethical standards and a supportive, inclusive workplace where everyone can reach their full potential.
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