Admin Assistant – MES Training
Hours: 40 hours per week
Location: Bristol
Contract: Fixed Term Contract – 12 months
Overview
At Mitie, we provide a people‑first workplace where our employees thrive and perform their best. We are looking for an Admin Assistant to support our commercial training business, MES Training, by ensuring the smooth coordination and delivery of health and safety training courses across the UK.
Responsibilities
* Liaise directly with clients, trainers, and associates to manage course bookings and respond to customer enquiries.
* Coordinate pre‑course preparations, including scheduling, documentation, and trainer support.
* Support the sales team and Assistant Training Manager with internal bookings, live schedule uploads and opportunity recording.
* Manage certification, post‑course documentation, course records and administrative processes following course completion.
* Act as a key point of contact for incoming calls and inbox management, providing excellent customer service at all times.
Qualifications
* Previous administration experience (preferred).
* Strong organisational skills with excellent attention to detail.
* Confident written and verbal communication skills, including professional telephone manner.
* Ability to work independently and collaboratively as part of a team.
Benefits
* Be part of a supportive team within a growing business that offers progression opportunities.
* Access to a company benefits and discounts programme, including pension scheme.
* Free on‑site parking and a collaborative, people‑first working environment.
Equal Opportunity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example, dyslexia, anxiety, autism, a mobility condition or hearing loss) and need any reasonable adjustments, please let us know by emailing Smriti Jasoria at smriti.jasoria@mitie.com.
Together our diversity makes us stronger.
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