Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential., The post holder will offer administrative and clerical services to the team designed to contribute towards the efficient operational delivery of the services across Sheffield's Young People's Substance Misuse Services. You will provide effective and accurate data inputting and reporting to meet the needs of the service and to ensure all calls and visits from service users, outside agencies and staff are dealt with promptly and courteously.
Where: Sheffield Part Time Hours: 30 per week Full Time Salary: £25,077.00
Key Activities and Responsibilities
* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
* Ensure effective processing of correspondence/ data entry as required.
* Minute take at partnership meetings, team meetings and other meetings as required.
* Maintain and update information databases as required, in a timely and accurate manner.
* Lead on database development and management within the service, ensuring that they meet user and service requirements.
* Support the day to day running of the office building - managing visitors, answering phones and coordinating service rotas.
* Manage and maintain office building and lead on facilities liaison with central CGL team and contractors.
* To be building health and safety lead (alongside management) - ensuring all national CGL policies and procedures are implemented and maintained.
* Prepare timely and accurate statistical data and reports for the management team as required.
* Input, check and validate data recorded on local and national information databases (PHE, NDTMS and CRIIS) on a regular basis to ensure it meets agreed quality and performance standards.
* Knowledge and experience of general office procedure and administrative duties.
* IT literacy including proficiency in data collection systems (eg. NDTMS, Public health).
* Expertise in working with WORD, EXCEL, and ACCESS IT packages.
* Experience of maintaining data bases and other data management systems.
* Show a capacity to work alone and the ability to keep calm under pressure.
* Employ an empathetic and non-judgmental attitude towards service users.
* 25 days holiday (+ bank holidays) rising by 1 day for each year’s service: capped at 30 days.
* Flexible working arrangements.
* Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme.
* Contributory pension scheme.
* A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
* A friendly and supportive team.
* Training, career development & progression opportunities.
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