System administrator

Job Description

Knowledge Systems Support Officer

🗂️ Knowledge Systems Support Officer 📍 Location: London (Hybrid Working)
🕒 Start Date:ASAP
📆 Contract Length: 9–12 months
💼 Grade: Executive Officer (EO)
⏰ Working Hours: Full-time
💰 Rate: £17 - £19 phr
📝 About the RoleWe’re looking for a proactive and tech-savvy Knowledge Systems Support Officer to join a dynamic public sector team. This is a fantastic opportunity to support the smooth running of knowledge systems used by legal professionals, while developing your skills in IT, stakeholder engagement, and project support.
🔍 Key Responsibilities

* Support the day-to-day management of knowledge systems and tools
* Maintain system mailboxes, planners, and trackers
* Arrange meetings, draft agendas, and take notes
* Manage user access and permissions across systems
* Create, update, and improve content on internal platforms
* Assist with onboarding new teams and setting up secure pages
* Help deliver training and user support for knowledge systems
* Share updates and guidance with colleagues across teams
* Use reporting tools to support data and performance tracking
* Contribute to wider team projects and continuous improvement
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