Social network you want to login/join with: Salary: Competitive plus great benefits Grade: 3A Reporting Line: Commercial Portfolio Lead Contract Type: 12 month secondment Location: Wood Street, London/Hybrid Closing date: 18th August 2025 What to expect
The Trading and Performance Manager is responsible for Performance analysis and optimisation of our Travel Money and International Money Transfer products and services. Providing detailed performance and trend analysis and trading insight by channel, region, branch type and customer demographic, you will be responsible for reviewing key performance before presenting stats and potential improvements aimed at driving Postmaster revenue.
You will produce channel specific plans to drive increased customer and franchisee engagement, develop a strong understanding of the competitive landscape and assess opportunities for cost reduction. As a subject matter expert across our Product set you will use multiple data sources to develop market and customer insight. What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes: • 27.5 days annual leave that increases with tenure • Up to 18% on target bonus opportunity • Car allowance • Generous pension contribution • Life assurance • Income protection after 12 months service • Full support from our employee assistance programme and access to our employee benefits platform • Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all. What you’ll need to succeed
To be successful in this role you will need to have demonstrable experience working with Data with a particular focus on implementing change based on results. In addition you will possess: • Excellent computer literacy particularly with Excel and PowerPoint • Experience preparing and delivering trading and performance data through presentations to senior Stakeholders • Strong commercial business acumen and ability to make data-driven business decisions. • Demonstrable experience of delivering projects to achieve key objectives • An excellent communicator with strong numeracy, presentation and decision making skills • Knowledge of the Global/UK Travel Money industry products and services would be of benefit About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
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