Project Coordinator
Location: UK (Remote)
Length: 6 Months
Rate: From: £24.52 per hour (Inside IR35)
Hours: 40 hours per week
Responsibilities:
* Support and engage with vendor quality stakeholders
* Oversee and support quality at vendor level in a cross-vendor engagement
* Monitor cross-vendor communications, ensure compliance to guidelines and support as applicable
* Support recruiting, testing, onboarding, and training of LQA specialists
* Support quality operations and processes, such as translation feedback: Manage requests, relaying feedback to vendors and relaying responses back to stakeholders
* Support maintenance of linguistic assets: Manage terminology updates for a set of locales in a language-agnostic manner, from term scoping to task hand-offs and hand-backs; Support maintenance of Style Guides
* LQA tasks: Manage hand-offs and hand-backs, oversee implementation of LQA feedback tasks, arbitration flows, and help support root cause analyses, executing timely on different LQA schedules
* Oversee and triage a queue for general vendor linguists’ questions and needs
* Report on quality results internally and externally. Ensure internal trackers are up-to-date.
* Share quality data with internal and external stakeholders, and create quality reports upon request
Day to Day Activities:
* Ensure the partners abide by rules of engagement
* Support recruitment testing and onboarding of new linguists
* Support all the operational and quality processes where there is no automation at this time.
* Linguist guidelines will support the colleagues in maintaining these guides such as – kicking off projects for updates, or sharing documents. Informing teams when the project is complete
* Assess quality of translations – mange handoffs to the quality vendors – there are flows to assist this process.
* Support the team in creating reports to generate error logs and support the sharing of the folders with the appropriate vendors.
* Query management – 1st POC for the linguist.
Skills & Experience:
* 3+ years of experience in localization project or quality management, preferably on the vendor side
* BA/BS in translation, linguistics or equivalent
* Experience with localization platforms, file formats, CAT tools, and translation management systems, such as SDL Trados Studio, Idiom WorldServer or similar
* Ability to communicate clearly and efficiently with culturally diverse audiences
* Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
* Proactive, positive, “can do” attitude
* Adaptability to change and ability to navigate ambiguity
Preferred Qualifications/Experience:
* Exposure to Localization quality management best practices
* Excellent communication, time management and organizational skills
* Previous experience with cross-vendor communications in localization environments
* Previous experience with localization quality management and a good understanding of the localization industry
* Familiarity with Facebook, Instagram, Messenger, WhatsApp and Virtual Reality products and content
* Knowledge of languages other than English
Please apply now. Deadline for applications is 12/05/2025 at 11am.