Ocean Import Coordinator
Location: Essex | Office-Based (Mon-Fri, 9:00-17:00)
Salary: £30,000 - £33,000 + Benefits
We're partnering with a well-established, growing freight forwarding business that is looking to strengthen its import operations team with an experienced Import Coordinator
This is a fantastic opportunity to join a close-knit, supportive team within a company that has built a strong reputation in international logistics, particularly across Asia trade lanes.
What's On Offer
Salary of £30,000 - £33,000 (depending on experience)
20 days holiday + bank holidays
Company Pension
Free Parking
Stable, growing business with a strong industry presence
Exposure to global freight operations across multiple modes
Supportive culture with opportunity to develop your skillset
The Role
This position will focus primarily on sea freight imports (approx. 95%), managing shipments from start to finish across key routes including China, India, and Southeast Asia.
You'll play a vital role in ensuring smooth, efficient movement of goods while delivering a high level of service to clients.
Key Responsibilities
Managing end-to-end import shipments (sea freight bias)
Handling and processing pre-alerts from overseas agents
Coordinating with shipping lines, hauliers, and internal teams
Overseeing documentation and shipment progress
Supporting customs processes (in-house customs team in place; knowledge beneficial but not essential)
Completing invoicing and file closure accurately
Ensuring excellent communication with customers and partnersNote: This role is operationally focused-no quoting or sales responsibilities.
What We're Looking For
Experience in import freight forwarding (sea freight preferred)
Strong understanding of end-to-end operations
Familiarity with Asia trade lanes (China/India/Southeast Asia advantageous)
Confident handling documentation and shipment coordination
Organised, detail-oriented, and able to manage multiple files
Experience with multi-freight systems/software
The Team & Environment
Join a team of 5 within operations, part of a wider team of around 16
Friendly, collaborative office environment with strong internal support
Opportunity to work closely with experienced colleagues across all areas of freightWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy