Who Are We?
Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 17 stores across Canada to-date and more to come!
About the Role
As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients. Including but not limited to…
* Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
* Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
* Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
* Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
* Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
* Maintain a clean, organized, and visually appealing sales floor
* Collaborate with team members to support daily store operations and achieve goals
* Participate in fun and motivating in-store contests and initiatives to drive sales, engage customers, and strengthen team spirit while having the opportunity to earn recognition and showcase your skills
* Performs ad-hoc duties as assigned
What We're Looking For
* Previous retail, sales, or customer service experience preferred
* A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
* Excellent communication and interpersonal skills
* Team-oriented with a friendly and energetic personality
* Strong problem-solving abilities and able to adapt to customer needs
* Ability to work in a fast-paced environment and multitask effectively
* Basic math proficiency and ability to handle cash and transactions accurately
Job Types: Full-time, Part-time
Benefits
* Store discount
Application question(s)
* Do you have any upcoming travel plans or commitments in the next 6 months that could affect your availability?
* How long would it take for you to commute to the mall?
* How soon would you be able to start if you were offered the role?
* This is a full-time position, would your availability be fully open?
Work Location
In person
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