ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise processes, enhance performance, and reduce costsbecause we believe that one size does not fit all.
Our journey began in 1983, and for over 40 years, we have been at the forefront of delivering innovative technology solutions. Like the noble gas it is named afterknown for creating stable and secure environmentsArgon provides dependable solutions that support businesses through proactive problem-solving and rapid response to challenges.
Apogee is Europes largest multi-brand supplier of workplace solutions, with operations spanning the UK, Ireland, Jersey, Germany, and Spain. This partnership gives Argon unparalleled access to cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations.
By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs of each business we serve. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. You will attend customer sites across the Isle of Man, responding to service calls, diagnosing faults, and carrying out repairs and preventative maintenance on a range of business print and office equipment. You will also install new devices, provide user guidance, and ensure every customer feels confident in the performance of their equipment.
This is a hands-on, field-based role where your technical expertise and customer service skills are equally important.
Respond to service requests for contracted and non-contracted customers
Carry out preventative maintenance in line with manufacturer guidance
Provide basic user training to reduce operator errors and maximise performance
Plan your workload effectively to minimise travel time and maximise productivity
Maintain up-to-date product knowledge through manufacturer and in-house training
Typical working hours are a 37.5-hour week Monday to Friday.However, we are committed to supporting a work-life balance and are happy to discuss flexible working arrangements, including part-time hours or alternative schedules, during the interview process. Experience within the office equipment or managed print industry
Strong electronic and mechanical fault-finding skills
Experience working on devices such as Konica Minolta, Lexmark or HP - experience with Konica Minolta Production, Epson, Zebra or Datacard would be advantageous
Good IT knowledge, including device networking and scan configuration
Proven customer-facing experience with a strong service mindset
Experience working in a performance-driven environment
A full UK driving licence
Flexible Working Options: Annual Leave: Take advantage of 25 days of paid holiday every year, in addition to the 10 Bank and Public Holidays observed on the Isle of Man, so you can truly unwind and recharge.
Pension Scheme: We care about your future. After 12 months of continuous service, you will be eligible for our Company Pension Plan. Contributions are made monthly, helping you build your retirement savings with ease.
We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on and ask to speak to the Talent Team.