A financial services company in Cardiff is seeking a Head of Standby Operations to lead the Standby Servicing team. This role involves overseeing operations to ensure high-quality service and customer satisfaction, while driving operational excellence. The ideal candidate should have strong leadership skills and a background in operations management. You will also be responsible for developing strategies to enhance efficiency and customer feedback implementation, creating a collaborative team culture. Competitive benefits are offered. #J-18808-Ljbffr