**Residential Portfolio Manager: A Challenging yet Rewarding Opportunity**
We are seeking an experienced and proactive Lettings Property Manager to join our established and dynamic team.
The successful candidate will be responsible for delivering exceptional service to both landlords and tenants, while ensuring compliance with the latest property management legislation.
The role involves managing a portfolio of residential properties, ranging from 150 to 250 properties, and ensuring they are well-maintained and in compliance with legal regulations.
Main Responsibilities:
* Manage a portfolio of residential properties.
* Coordinate property inspections, maintenance requests, and compliance checks.
* Handle escalated property issues, including disputes and complex maintenance requirements.
* Manage the end-to-end tenancy process, including new tenancies, renewals, and move-ins/move-outs.
* Ensure timely rent collection and management of arrears.
* Build and maintain strong relationships with landlords, tenants, and contractors.
* Conduct property valuations for lettings and upsell additional property management services.
Key Requirements:
* Previous experience in lettings and property management is essential.
* Excellent organisational and problem-solving skills.
* Strong communication and interpersonal skills.
* Proficient in property management software and Microsoft Office Suite.
* A good understanding of key compliance areas, such as health and safety, landlord licensing, and tenancy deposit schemes.