Contract Manager Technical Bias ?? Hard FM | TFM Environment | Leadership Role Were looking for a technically strong, people-focused Contract Manager to lead our Hard FM delivery and wider site-based team on a high-profile single-customer contract in Oxford. Acting as Deputy to the Contract Director, youll manage onsite engineers and subcontractors, drive operational excellence, and maintain a fully compliant, safe and operational estate.
? What Youll Be Doing Customer & Contract Management
Support long- and short-term service strategies, identifying opportunities for improvement and innovation.
Champion ways of working that enhance the customer experience and create a high-quality operational environment.
Identify and secure opportunities for contract growth in partnership with Commercial teams.
People Management
Lead, motivate and develop a multi-discipline team, embedding Atlas values and high performance.
Manage recruitment, competencies, appraisals, performance management and training to support an increased self-delivery model.
Resource & Operational Management
Embed Atlas Health & Safety policy across day-to-day operations.
Escalate risks appropriately, investigate incidents, and uphold corporate governance requirements.
Supplier & Financial Management
Lead performance management of Hard FM suppliers, ensuring safety, reliability and value.
Full P&L ownershipmanage budgets, financial risks, forecasting and monthly applications for payment.
Support bidding activity, site visits and collaboration with internal teams including Service Desk, Compliance, HR and H&S.
Qualifications, Certifications & Training
NEBOSH General Certificate or IOSH Managing Safely).
?? Proven track record of managing and reviewing company policies/procedures and implementing effective operational change.
~ Strong financial control skills, including P&L ownership and achieving financial targets.
~ Experience producing internal reports, performance data and delivering presentations.
~3+ years experience managing corporate customer relationships, including report production and leading performance review meetings.
~ Ability to use management information to support operational decision-making.
~ Experience managing large teams (20+), with strong people management and development capability.
~ 3+ years management of Hard FM or multi-service operations.
~ Strong knowledge of statutory regulations across building services and Permits to Work in highly regulated environments.
~ Proficient in MS Office with strong presentation skills.
Thats why weve reimagined facilities management to put people firstthose who work in the spaces we care for, and those who deliver our services every day.
Being part of an EOT isnt just about sharing in the companys performance; xkybehq We welcome applications from all suitably qualified candidates and are committed to ensuring a fair, inclusive recruitment process for everyone.