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Customer service advisor - warrington

Northwich
Tietalent
Customer service advisor
Posted: 6 September
Offer description

Overview

Join to apply for the Customer Service Advisor - Warrington role at TieTalent

Location: Warrington - EE Warrington Contact Centre

Start Date: 3 November 2025


Salary and shift

Salary: Full-time 37.5 hours per week. £25,087.00 rising to £25,684.00 after 8 months.

Shift Pattern: 12-hour shifts, with every other weekend off.


What you will do

You’ll be talking over the phone to customers with broadband tech-related queries. You may help with simple router questions or more complex issues, providing support with ownership and problem resolution. No specific experience required; if you are naturally helpful, calm, and can build relationships – we can train you on the rest.


Flexibility and benefits

We offer flexible working options, scheduling breaks, banking time, occasional home working, and support to ensure you don’t miss appointments or emergencies.


What’s in it for you

* Starting salary of £25,087.00 rising to £25,684.00 after 8 months.
* Hugediscounts of EE & BT products including Mobile and Broadband.
* Support to carve your own career path and develop your skills.
* Season Ticket Travel Loan to help with travel costs.
* Volunteering days to give back to the local community.
* Optional Private Healthcare and Dental for you and your family.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Technology, Information and Internet
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