Service Manager – Housing Options
Local Government Organisation
An experienced and strategic Service Manager is required to lead the Housing Options and Partnerships service for a local authority. This is a three-month contract with the potential for extension.
Key Responsibilities
* Lead the delivery of high-quality housing advice and homelessness prevention services
* Ensure statutory homelessness and rehousing duties are met
* Oversee housing allocations, lettings, and temporary accommodation management
* Drive continuous improvement and innovation within Housing Options services
* Lead, motivate, and develop a large team (circa 150 FTEs) across multiple housing functions
* Manage budgets and resources to ensure value for money and effective service delivery
* Build strong partnerships with Registered Providers, private landlords, and external agencies
* Represent Housing at multi-agency forums and contribute to wider housing strategies
* Act as deputy for the Head of Strategic Housing and Partnerships as required
* Support the development and implementation of homelessness and housing support strategies
Essential Experience and Skills
* Proven track record in managing homelessness and housing options services
* In-depth knowledge of homelessness legislation, housing policy, and best practice
* Strong leadership and staff management experience within a complex environment
* Skilled in strategic planning, performance management, and service transformation
* Experience managing operational budgets and contracts
* Excellent communication, negotiation, and partnership-building skills
* Qualification in Housing or equivalent professional experience
Additional Information
* Basic DBS required
* Driving licence essential
* Hybrid working arrangement – on-site presence required when necessary
* Initial contract: 3 months, with potential for extension
* Weekly pay
If you are a dynamic leader with a passion for improving housing outcomes and delivering high-quality services, this role offers an excellent opportunity to make a real impact.