Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.
The Client Executive Partner (CEP) is the key Atos customer-facing representative, who is directly responsible for customer relationship management on a day-to-day basis. The CEP is a senior manager within the business who has ultimate responsibility for all services being delivered to the client, handling both the revenue and the cost elements of a contract, and as such has total P&L responsibility. The CEP is the empowered Atos representative who leads the customer's business relationship. Their mission is to grow one or several Atos client accounts across an Industry
Business-critical metrics
* Order entry growth
* Total Revenue growth
* Project Margin
* Operating Margin
* Free Cash Flow (billing acceleration, overdue reduction, contract asset reduction)
Responsibilities
* Customer Management – Planning, Selling, and Delivery
* Construct and reinforce relationships with customers
* Be positioned as a business partner of the client’s organization
* Assume full end-to-end global P&L accountability for the client account
* Be accountable for all dimensions of the account, from sales to operational excellence in service and project delivery
* Implement the Account Plan, growth strategy, and ambition for their client(s)
* Be responsible for the client’s stakeholder relationship management
* Contribute to the development of new products through the identification of customer needs
* Co‑develop new Industry‑specific solutions with customers and GCEX (for global accounts) or the Industry Country Leader (for local accounts)
* Lead and functionally run a dedicated core client management team (Sales, Solution Manager, Industry Specialist, Delivery Executive, Program Managers)
Requirements
* Knowledge and experience in the manufacturing industry in the UK
* Experience and network in the Défense industry in the UK
* Experience in relationship management of Key customers
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on their CSR commitment.
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