4 on 4 off - Field Service Engineer *
Location: Field-Based
Salary: £35,256 Starting + Up To £1,000 Onboarding Bonus + Bonuses
Shifts: 4 Days On / 4 Days Off | 09:00 – 20:30
As a Field Engineer at NoteMachine – You will be a Key Player in the Future of Cash Access
Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry.
We’re *NoteMachine, one of Europe’s top ATM providers – moving over £10 billion in cash annually, with over 14, 000, machines in our ATM network, *covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.
We’re part of the global *BRINK’s network – operating in 100+ countries with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.
As we continue to expand and build our national engineering base, the lookout for a *Field Service Engineer who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether youre experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit.
Up to £1,000 onboarding bonus (dependent on experience and paid on passing probation)
* Performance Bonus – you meet your calls and targets and you could be looking forward to receiving a discretionary additional bonus
* Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines.
* 4-on / 4-off shift pattern – providing you with consistency & work-life balance
* Full training and ongoing development
* 22 days holiday, rising to 23 days *in the annual leave year after your first anniversary.
* *Medicash private healthcare & wellness benefits
* Salary sacrifice pension scheme for higher take-home pay
* Life insurance – 4 x salary cover
* Company Sickness Policy (CSP)
* Strong *career growth opportunities in a growing business
*Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines.
· Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision.
· Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism
· Accurately document all service transactions and keep detailed records of any repairs or replacements performed
· Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development
· Conduct quality control checks to ensure that all repairs and replacements meet company standards
*Field Service Engineering experience with electro-mechanical systems
* A valid UK driving licence (max 6 active points)
* Clear, confident communication & customer service skills
* Willingness to travel and work weekends/holidays on rotation
* Job Types: Full-time, Permanent
Company car
* Company events
* Company pension
* Health & wellbeing programme
* Life insurance
Field Service Engineer : 2 years (required)