Modern Apprenticeship - Clerical officer
Join to apply for the Modern Apprenticeship - Clerical officer role at NHS Scotland
Key Details
* Locations: Various sites across NHS Lanarkshire.
* Duration: Fixed-term post for 12 months starting from the 20th of January 2026. Part‑time hours available with a pro‑rata salary.
* Eligibility: Applicants must be aged 16 to 24 years old on 1st December 2025 (or up to 29 years for applicants with a disability or care experience). Must demonstrate proficiency at SCQF Level 5/National 5.
What We Offer
* Training: Gain invaluable on‑the‑job training to develop a diverse range of business and administrative skills.
* Qualification: Work towards achieving a Level 5 SCQF qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification.
* Support: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in‑house Employability Team and regular networking sessions with other apprentices.
What We're Looking For
* Motivated Individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme.
* Skills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes.
* Interest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development.
Duties as a Clerical Officer May Include
* General reception duties.
* Sort and distribute incoming and outgoing mail.
* General admin tasks such as photocopying, emailing and filing.
* Dealing with enquiries, either face‑to‑face or by telephone, from the public, patients and external agencies.
* Maintain appointment systems – resolve disputed appointment times, offer new appointments and re‑arrange existing appointments.
* Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels (e.g. purchase orders, pre‑printed stock orders).
How to Apply
* Please complete our online application form.
* Find out more about the roles, our Modern Apprenticeship programme, and the application process by joining one of our online MS Teams sessions:
* Monday 3rd November at 2pm – Interest call 1.
* Tuesday 4th November at 11am – Interest call 2.
* We strongly encourage you to attend these sessions for guidance before applying.
For full details about this Modern Apprenticeship and the recruitment process, please refer to the attached job pack.
Contact Samina Saine (Employability Officer/Job Coach) at samina.saine@lanarkshire.scot.nhs.uk for informal enquiries.
Contact Nicole McMillan (Job Coach) at Nicole.McMillan@lanarkshire.scot.nhs.uk for queries regarding the application form or recruitment process only. Please use the job title and reference number in the subject. All job‑related queries must be directed to the informal contact noted above.
We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make‑up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experience or any other dimension that can be used to differentiate people from one another.
Care experienced applicants are those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Right to Work within the UK – NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. Prospective applicants are encouraged to check eligibility in advance.
All Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.
Original assessment and authentic responses are required for all application questions. The use of artificial intelligence or automated tools to generate or modify responses is strongly discouraged and may result in withdrawal of the application.
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