Manage all the financial aspects of the CCEC, including budget setting, business case valuations, day to day financial routines. Work with all Finance teams that the Customer Engagement Centre handles work for to ensure that they have accounted for the Customer Engagement Centre costs Developing reasons for all new work or trials introduced to the Customer Engagement Centre so all costs are fully understood, Any capital investment is submitted and approved by the Capital Approvals Group with all benefits and costs documented All Corporate and egal Processes are adhered to and on time Tracking actual spend vs. budget and seek opportunities to save, potential overspends and opportunities/requirements to invest Supplying to the overall strategy and tactical plans of the Customer Engagement Centre operations Ensuring the Customer Engagement Centre has enough budget at the start of the year to service Customers and delivers change plans Develop and maintain stakeholder understanding of the Customer Engagement Centre role and contribution to Tesco and facilitate appropriate financial decisions throughout the year Attention to detail and understanding of financial processes; The ability to engage and influence partners; Creative & resilient with strong problem solving skills ; Subject matter expert with ability to make decisions based on what is right for colleagues and customers; Analytical skills Some of the key people you'd interact with are: - Customer Engagement Centre Leadership Team, Business Partners and Operations Managers ; UK Central Finance, Commercial, Marketing and Online Finance Teams ; Customer Engagement Centre; Suppliers for payments e.g. recruitment agencies