Relationship Manager – Invoice Finance Cheshire / South Manchester
Our client, an established and growing independent provider of Invoice Finance Solutions to businesses, requires a Relationship Manager to join their team.
Role responsibilities:
* First line responsibility for managing the risk relationship and remuneration of clients within a defined portfolio.
* Identify and minimise risk and maximise revenue opportunities through responsible and proactive account management in line with company policies and procedures.
Key activities:
* Ensure clients operate within the terms of their facility.
* Understand client operations, processes, and current position via system metrics; maintain good communication with administration and credit control.
* Escalate all risk issues promptly.
* Conduct internal reviews and visit clients according to company guidelines and timelines.
* Log complaints, respond, and escalate as necessary.
* Stay up-to-date with industry knowledge.
Key performance indicators:
* Client reviews conducted on time.
* Value of bad debts and provisions made.
* Growth of the income portfolio.
* Number of clients giving notice of risk of leaving.
* Number of cross-sell opportunities or introductions.
* Feedback from internal teams and clients.
Requirements:
* Follow all necessary processes.
* Support new business development to maximize new client acquisition.
* Comply with AML regulations.
* Carry out other duties as required.
For more information about this role or any vacancies, call 01625 522 774 or email jobs@m2recruit.co.uk.
M2 Professional Recruitment Services
Tel: 01625 522 774
Fax: 01625 523 377
Email: jobs@m2recruit.co.uk
Website: www.m2recruit.co.uk
#J-18808-Ljbffr