FLT Counterbalance Driver / Forklift Driver
The FLT Counterbalance Driver is responsible for safely operating a forklift truck to move, load, and unload stock within the garden centre. This includes handling plants, compost, garden furniture, and other outdoor goods while ensuring stock is stored correctly and presented neatly for customers.
Key Responsibilities
1. Operate a Counterbalance Forklift Truck (FLT) safely and efficiently
2. Load and unload vehicles, deliveries, and supplier shipments
3. Move stock across the yard, warehouse, and retail shop floor
4. Handle a variety of goods including plants, compost, pots, and garden furniture
5. Carry out stock control, stock rotation, and replenishment
6. Check deliveries against paperwork and report shortages or damages
7. Store stock safely to prevent damage, particularly fragile or seasonal items
8. Maintain a clean, organised, and safe working environment
9. Complete daily FLT checks and basic maintenance reporting
10. Support customers with loading bulky items into vehicles
11. Assist with general warehouse and garden centre duties
Skills & Experience
12. Valid FLT Counterbalance Licence (RTITB, ITSSAR or equivalent)
13. Experience as a Forklift Driver, FLT Driver, Warehouse Operative or Yard Operative
14. Strong understanding of health & safety and manual handling procedures
15. Experience with loading, unloading, and stock movement
16. Ability to work in a fast-paced, outdoor environment
17. Physically fit and comfortable with manual handling tasks
18. Good communication and teamwork skills
19. Basic numeracy and literacy for stock checks and paperwork
Desirable Experience
20. Previous experience within a garden centre, horticulture, or outdoor retail environment
21. Knowledge of plants, gardening products, or seasonal stock
22. Customer service experience
Working Hours & Environment
23. Outdoor and indoor working environment
24. Weekend work and peak seasonal demand (spring/summer)
25. Manual handling and lifting required
Reporting To
Yard Supervisor