About us
First 4 Health Group is a forward‑thinking, innovative group of GP practices committed to the provision of excellent General Practice with a focus on empowering holistic solutions for our patients.
Main duties of the job
The Digital Doctor will work closely with the Digital Team, Partners, Senior Leadership Team and Medical Directors to shape and deliver the strategy, vision, and delivery of safe service to patients registered with First 4 Health Group.
Responsibilities
* Drive digital innovation and explore digital systems across the organisation.
* Manage, support, and motivate the digital team.
* Oversee training and record supervision within the Digital Team.
* Effect and report on demand and supply metrics to practice leadership alongside the Non‑clinical Digital Team Lead.
* Expand the scope of the digital team as directed by First 4 Health Group leadership.
* Document and maintain training materials to improve team knowledge and performance.
* Enhance patient care quality via effective triage processes.
* Promote efficiencies aligned with the strategic priorities of First 4 Health Group.
* Contribute product improvement suggestions to accuRx and collaborate on data insights development.
* Action appointments and doctor triage queries on AccuRx.
* Identify opportunities to develop new non‑clinical pathways.
* Drive QoF and SNS targets related to patient triage.
Metrics
* Number of full GP appointments per 1,000 patient triage requests.
* Time until completion (from patient request submission to marked as done).
* Patient feedback (Google reviews and patient complaints).
* Number of clinical safety incidents.
Qualifications
* Fully registered with the GMC.
* General Practice (Vocational Training Scheme) trained.
* On a PCT Medical Performers List.
* Further qualifications relevant to general practice.
* MRCGP.
* Enhanced CRB Check & Current Certificate.
* Current CRP Certificate.
* Willingness to work at multiple sites.
* Ability to use MS Office (Word, Excel, Powerpoint), Internet etc.
* Excellent communication skills, both written and verbal.
* Willingness to take on leadership roles within the federated group of practices.
* Effective team worker and self‑motivated.
* Commitment to Continuing Professional Education.
* Patient‑centred approach to care.
Experience
* Qualified GP.
* Leadership experience with the ability to motivate and guide a small team.
* Passion for digital innovation and technology.
* Strong communication skills, both written and verbal.
* High ethical standards and integrity.
* Ability to develop, interpret, and analyse datasets.
* Growth mindset with a commitment to continuous learning.
* Flexibility and adaptability in a dynamic environment.
* Empathy and a patient‑centred approach.
* Excellent time management and organisational skills.
* Digital literacy and comfortable with a range of digital tools.
* Proficient in the EMIS Web clinical system.
Personal Qualities
* Effective team worker.
* Self‑motivated and enthusiastic.
* Non‑threatening and sensitive.
* Excellent interpersonal skills.
* Ability to work flexibly and with uncertainty in a developing and changing environment.
* Ability to work with diversity.
* Commitment to Continuing Professional Education.
A clear perspective of personal development needs.
* Personal Development Plan.
* Patient‑centred approach to care.
* Ability to keep calm and work effectively under pressure.
Contract
Permanent
Working pattern
Full‑time, Part‑time
Reference number
A3480-26-0000
Job locations
50c Romford Road, Stratford, London E15 4BZ
F4HG - Church Road Health, London E12 6AQ
F4HG - E7 Health, Lord Lister Health Centre, 121 Woodgrange Road, E7 0EP
Glen Road Medical Centre - First 4 Health Group
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