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Oxford School of English is an International Language schools which welcomes students from all over the world and are committed to providing outstanding education and support. We’re looking for a highly organised and detail-focusedAccommodation Managerto ensure students have a safe, comfortable, and welcoming place to stay during their time with us.
The Role
As Accommodation Manager, you will play a key role in managing all aspects of student accommodation, including homestays and student residences. You’ll work closely with other departments to ensure a high standard of service and compliance with relevant policies and British Council guidelines.
Key Responsibilities
* Oversee the daily operations of the Accommodation Department.
* Ensure all accommodation provision meets British Council standards and safeguarding requirements.
* Recruit, inspect, and maintain relationships with homestay providers.
* Match students to suitable accommodation, based on preferences and availability.
* Coordinate arrival and departure logistics, including group “meet and greet” services.
* Conduct regular inspections of homestays and student apartments.
* Monitor and respond to student feedback, addressing any issues or complaints.
* Manage accommodation payments in coordination with the Office Manager.
* Work with Junior and Groups Administrators to support seasonal and group bookings.
* Participate in an out-of-hours emergency phone rota.
What We're Looking For
* Previous experience in an administrative role (essential).
* Strong attention to detail (essential).
* Excellent communication, organisational, and interpersonal skills (essential).
* Experience working with international students (desirable).
* Knowledge of safeguarding procedures (desirable).
* A full UK driving licence (desirable).
* Confidence using Microsoft Office and internal database systems.
* A flexible and proactive approach to work, including some occasional weekends.
What We Offer
* A supportive and dynamic work environment
* Competitive company pension
* The chance to positively impact the student experience
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year DOE
Location: Oxford City Centre
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Education Management
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