Allen Motor Group - Aftersales Advisor (Romford Ford)
Allen Motor Group is seeking an Aftersales Advisor to join our Ford dealership in Romford. Utilizing your excellent customer service skills, you will keep customers informed about their vehicle servicing and address any questions or concerns they may have.
Key Responsibilities:
1. Updating customers on their vehicle status and potential work needed
2. Ensuring all customer and vehicle information is accurately recorded and stored
3. Booking vehicles into the workshop
4. Achieving performance targets through upselling products
5. Adhering to GDPR guidelines
Don't just take our word for it—see what Ash, one of our Aftersales Advisors, has to say about the role: https://youtu.be/YZZ5ddKnMjI
This full-time, permanent position offers a 46.33-hour workweek (Monday to Friday and 1 in 3 Saturdays), with a basic salary of up to £28,000 and an OTE of £34,000. The role reports to the Aftersales Manager.
Experience and Skills:
No prior experience is necessary! We welcome applications from those with or without a background in automotive aftersales or service advising. The key qualities we seek include:
* Excellent organizational and administrative skills
* A full UK driving license
* Great attention to detail
* Customer service experience (highly advantageous)
* Experience with computer software systems
Why Join Allen Motor Group?
Alongside a competitive salary, commission, and bonus, we offer benefits such as:
* 30 days holiday including bank holidays, increasing with service length
* Discounts on MOTs, services, and parts
* Life assurance at no cost
* Discounted gym memberships
* Retail discounts from major UK retailers
* £500 referral bonus scheme
* Full training and career development opportunities
At Allen Motor Group, we promote an inclusive workplace that values diversity. Join our team where everyone matters.
Application Details:
To apply, please submit your application now.
Location: Romford Ford, Romford, Essex, RM7 9QB
Salary: £28,000 - £34,000 OTE per year
Type: Permanent, Full-time
Posted: 4 days ago
Closing date: 30/05/2025
Job reference: DS1277898RomAARF
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