Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Glanrhyd Hospital Town Bridgend Salary £37,898 - £45,637 per annum Salary period Yearly Closing 17/06/2025 23:59
Violence and Aggression Case Manager/Trainer
Band 6
We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.
Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.
We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.
Cwm Taf Morgannwg is a Living Wage Employer.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh or English, and no preference will be given toapplications submitted in either language.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
An exciting opportunity has arisen within the Health, Safety and Fire Department. We are looking for an enthusiastic, motivated individual to join our team.
The post holder will provide support to all staff following an assault or a critical incident.
The post holder will offer support to managers following an assault to their staff.
The post holder will deliver bespoke training to staff on site when required to mitigate the risks from clinically challenging behaviour.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Develop and implement specific Health Board procedures based on nationwide guidance, legislation and good practice in order to reduce the risk of violent incidents within the Health Board which includes specific guidance for managers and employees. This guidance includes providing advice on pursuing legal sanctions and prosecutions against perpetrators of violence within the Health Board.
The case management process may also involve adopting additional measures against perpetrators of unacceptable behaviour by issuing internal and civil sanctions, such as patient undertakings, patient exclusions, anti-social behaviour referrals or anti-social behaviour orders.
Have responsibility for Violence and Aggression Case Management within Cwm Taf Morgannwg University Health Board (CTMUHB) and will contribute to the creation of safe and secure environment for staff and members of the public so that the highest standards of clinical care can be made available to patients.
Ensuring that violent incidents are systematically reviewed to enable lessons to be identified and shared across the organisation.
Deliver Module B Personal Safety and De-escalation, Module C Breakaway, Safe Management of Clinically Challenging Behaviour training.
Deliver bespoke training on site to mitigate the risks of patient related clinically challenging behaviour.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
* Degree level or possess the equivalent level of skills, knowledge and experience.
* Have a recognised teaching qualification, PTLLS level 3 or equivalent.
* Experience of working with people and of dealing with members of the public.
* Experience of investigating incidents. Experience in managing post incident actions, including debriefing and supporting staff.
* Relevant experience in Violence and Aggression.
* Security Management Service Accreditation or equivalent Police Service related experience.
* GSA Training Qualification in Violence and Aggression or equivalent.
* Experience of working in case management, investigation or risk management in a health care, law enforcement or social services environment.
* Experience of preparing and delivering training/briefings.
* Experience in a health care setting.
Skills and Attributes
* Verbal and written communication skills and able to converse with multi-disciplinary groups and individuals.
* Translate knowledge of the subject matter into appropriate healthcare context with knowledge of practical application.
* Keyboard skills and a knowledge of Microsoft Office software e.g. PowerPoint/Word/Excel.
* Ability to work under pressure to meet deadlines
* Ability to cope with a high workload and must be able to prioritise workload.
* Must be capable of the emotional effort involved in supporting staff in stressful situations.
* Must be approachable, confident, and supportive to staff at all levels.
* Ability to develop proposals and/or business cases to address specific case management issues.
* Able to travel in a timely manner to undertake the duties of the post at various locations of CTMUHB.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
Name Mr Chris Beadle Job title Assistant Director for Health, Safety and Fire Email address chris.beadle@wales.nhs.uk Telephone number 01443 443443
#J-18808-Ljbffr