Job Overview
An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part‑time Receptionist/Administrator to work within our busy medical practice in the Heanor area.
The role involves working with both the reception and business services teams.
Work Hours
* 1 × 22.5 hours per week – Part‑Time
Key Responsibilities
* Ensuring reception is manned at all times.
* Maintaining and monitoring the practice appointments system.
* Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
* All reception administration processed in a timely manner.
* Processing and distributing incoming (and outgoing) mail.
* Taking messages and passing on information.
* Filing and retrieving paperwork.
* Processing repeat prescriptions in accordance with practice guidelines.
* Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
* Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
* Clearing and restocking consulting rooms as required.
* Providing clerical assistance to practice and trust staff – word/data processing, filing, photocopying, diary management and scanning.
* Monitoring stationery and other supplies.
* Dealing with clinical waste (and removal to designated area).
* Keeping the reception/office area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter.
* Note sorting, scanning and administrative duties for patients and the practice, dealing with patient tasks and associated paperwork.
* Receiving patient monies according to the cash handling procedure.
* To work within the Administration team with a focus on achieving excellent patient care via telephone and face‑to‑face. The successful candidate’s main responsibilities will be to manage registrations and prescription management of a busy respite care home, providing professional and holistic administration support for all patients discharged to the home, ensuring a smooth and safe transition from hospital to respite to home.
Qualifications
* GCSE in Maths & English grade C or above.
* Basic IT skills.
* Experience of working with the public, preferably in a reception environment.
* Understanding of basic office procedures with some knowledge of SystmOne.
Benefits
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you’ll have access to training and development opportunities and a whole raft of well‑being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included. You’ll have an equal say in how we look after you through access to our annual staff survey. (Please note although this is not Agenda for Change – we do offer our employees a good package of benefits.)
Application Deadline
This advert closes on Monday 16 March 2026.
#J-18808-Ljbffr