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Clinical technical service group team leader

Manchester
The Christie NHS Foundation Trust
Team leader
Posted: 20 July
Offer description

Detailed job description and main responsibilities

The job will be carried out with a large degree of autonomy, individual responsibility and personal accountability, unless otherwise stated. Support and advice in all areas will be available from the line manager as identified in the Organisational Chart or clinician.
The Organisational Chart shows the paths of responsibility and accountability of all posts within the Medical Engineering Group.

All duties will be carried out in accordance with NHS guidelines and departmental Quality Assurance (QA) systems and policies to ensure that equipment is maintained in an accurate and correctly functioning manner for the safety and benefit of all users and patients.

Medical Equipment Service and Maintenance
* Manage the service and clinical support activities of the Workshop / Team to meet clinical needs.
* Working in Critical Care patient areas throughout the Trust, providing technical support to clinicians, involving exposure to adverse emotional and environmental conditions.
* Troubleshooting on complex equipment whilst it's connected to critically ill patients. Involving exposure to adverse emotional and environmental conditions.
* Prioritise workshop activities and utilise staff resources in accordance with section policies and competing service demands.
* Carry out Performance Assurance/QA checks (PPM) and precision repairs/calibration on highly complex multi-parameter medical equipment in a competent, professional manner, which demands good manual dexterity, sensory awareness, use of fine tools and components, in-depth fault analysis and diagnostic skills and the ability to maintain concentration through frequent interruptions, including requests for immediate assistance to clinicians, where the demand for safety, precision, timeliness and accurate documentation is paramount.
* Manage the planning/re-scheduling of PPM checks on equipment after maintenance/repairs.
* Order spares and maintain stock levels to minimise down-time and spares costs.
* Take an active role in the planned replacement and manage the decommissioning/disposal of equipment of a Section, advising on appropriate methods, mindful of risks and statutory requirements.
* Provide clinical or physiological support to the clinical staff in order to optimise patient monitoring outcomes.
* Must be prepared to work flexibly when working as part of the Radiotherapy Technical Services Group to support the needs of the service. This may include out of hours work, weekends and bank holidays
* Must be prepared to work a shift system when working as part of the Radiotherapy Technical Services Group
* Must be prepared to work across the Christie Network when working as part of the Radiotherapy Technical Services Group
Risk Management and Governance
* Undertake risk assessments where required.
* Exercise professional judgment when analysing the causes, circumstances and risks involved when equipment fails 'in service', advising users accordingly.
* Act on relevant MHRA bulletins and manufacturers updates, liaising with other healthcare professionals to ensure timely execution.
* Make decisions to withdraw safety-critical equipment from use where performance is below acceptable standards.
* Report and investigate clinical incidents/near misses using the appropriate mechanism (hospital incident reporting system), including participating in Medicines and Healthcare products Regulatory Authority (MHRA) reporting when necessary.
* Recommend/initiate immediate action to ensure safety and prevent further harm; quarantine equipment and scenes in order to preserve evidence and document observations.
* Carry out all duties in accordance with the Health and Safety at Work Act, relevant statutory regulations, approved codes of conduct and local rules.
* Ensure compliance with the correct use of appropriate Personal Protective Equipment (PPE) and other risk control measures, e.g. decontamination of equipment to minimise cross-infection risks to staff and patients, are used.
* Manage, assess and report on potential risks immediately, taking corrective action to manage incidents or risks to health, safety and security.
* Demonstrate and encourage good health, safety and security practices in the workplace.
* Duties may require the moving and lifting of heavy equipment and maneuvering around/ under it where safe lifting and handling techniques must be employed.
* Duties may involve the risk of exposure to dust, sharps, fumes, medical gases, chemical solvents, body fluids, electric shock, ionising radiation, strong magnetic fields and cramped/unpleasant working conditions where appropriate precautions/PPE must be used.
Quality and Performance
* Manage the quality of healthcare services, activities and outcomes by implementing appropriate aspects of quality assurance systems, actively developing quality policies, procedures and work instructions, and monitoring compliance with quality assurance
* Ensure compliance with the maintenance and calibration of departmental test and measurement equipment in a Section, used to ensure the accuracy of medical devices.
* Maintain and promote the development of the departmental ISO Quality System, including carrying out audits of the service provided.
* Ensure all activities are carried out within a quality framework and meet regulatory requirements.
* Propose and author changes to working practices and departmental policies and procedures.
Finance
* Manage the efficient use of physical, staffing financial resources in order to meet the clinical needs.
Contracts
* Monitor and liaise with contractors regarding managed service contracts to ensure their service commitments are accurately and acceptably performed.
Data Management
* Maintain and verify adequate records of the Team, ensuring compliance with the departmental quality system, equipment management database, NHS and other statutory requirements.
* Quality Assurance and analysis of archived Patient or Clinical data of equipment used in Clinical areas in order to assist clinical staff.
Procurement and Commissioning
* Manage the evaluation and commissioning process for new equipment, including the delivery of clinical user training.
* Test new equipment to ensure it meets all statutory, purchase and user requirements; develop new test protocols as required and record onto the Trust asset inventory.
* Communicate with Suppliers and Equipment Users to resolve problems and identify training deficiencies prior to commissioning.
* Manage the new equipment evaluation and procurement process including determining the clinical requirement, potential users and proposed location; designing appropriate evaluation procedures to effectively compare and assess products; evaluating any installation needs and its impact upon the proposed location; liaising with interested Parties.
Staff Recruitment, Training and Development
* Participate in the Human Resource activities of the workshop in terms of performance, training, discipline, sickness absence monitoring, staff appraisal, recruitment and selection processes.
* Communicate effectively on the use and application of complex technical equipment with professional users at all levels including patients/end users.
* Provide technical support and advice to professional users and develop ideas to overcome problems.
* Provide operational and technical service training to departmental staff, user training to other Trust staff, and develop support material as appropriate.
* Keep abreast of scientific, technological and clinical developments to maintain a level of technical competence and clinical awareness appropriate to current duties.
* Develop new knowledge and competences in line with departmental requirements.
* Produce and maintain a Personal Professional Portfolio, giving evidence of Continuing Professional Development and competence.
* Design and deliver structured training courses on effective equipment use to staff at all levels in the clinical areas covered.
* Will be an IPEM Supervisor for the Clinical Technology Training Scheme
* Will be an IPEM Moderator for the Clinical Technology Training Scheme
* Will actively promote professional registration within the department
* Demonstrates the agreed set of values and accountable for own attitude and behaviour
Person specification

Qualifications

Essential criteria
* HNC/ Degree level qualification in relevant engineering discipline
* Masters equivalent level specialist training in medical technology engineering
* Registered clinical Technologist (or meets registration requirements)
* Management training
Desirable criteria
* Incorporated Status with registered Engineering Council UK professional body
Experience

Essential criteria
* Substantial post-graduate / post-qualification medical equipment maintenance experience working in a relevant healthcare environment.
* Previous supervisory experience.
* Specialist equipment training on complex multi-parameter medical equipment
Desirable criteria
* Audit Experience
* Procurement Experience
* Multi-disciplinary working experience
Skills

Essential criteria
* Management skills & experience in running aspects of an equipment management /maintenance organisation.
* Able to lead by example by demonstrating good manual dexterity & co-ordination to facilitate the use of precision tools.
* Good written & verbal communication skills.
* Adept in the use of software for equipment management purposes.
* Ability to work safely & effectively under pressure.
* Good multi-tasking abilities.
* Ability to maintain concentration for long periods, often with frequent interruptions.
* Effective problem solver with highly developed logical fault finding skills
Desirable criteria
* Computer literate with in-depth knowledge of Word and Excel.
Knowledge

Essential criteria
* Specialist knowledge and experience of medical equipment and the special circumstances which apply when working in a hospital environment
* In-depth knowledge of MHRA and good equipment management practice.
* In-depth knowledge and understanding of working within and developing an ISO Quality System.
* In-depth knowledge of equipment management system software use
* In-depth knowledge of Physiological Measurement /Patient Monitoring Techniques.
Desirable criteria
* In-depth knowledge of E-Quip equipment management system. Attended many Physiological Measurement training courses.
Values

Essential criteria
* Ability to demonstrate the organisational values and behaviours
Other

Essential criteria
* Required to carry out duties outside of normal working hours as part of on-call or over-time period.
* Will be required to work on other sites.
* Capable of working in clinical areas, which may include proximity to distressing patient situations, where sympathy, tact and discretion are to be maintained at all times.
* Ongoing ability to lift/move equipment of moderate weight capable of maneuvering around/under it when being maintained.
* Able to attend training courses away from home.
Desirable criteria
* Full driving licence.
The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants.

We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit.

We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy

All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure.

By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful.

The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website.

You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work.

Employer certification / accreditation badges

Documents to download

* Job Description and Person Specification (PDF, 388.5KB)
* The Christie Values and Behaviours (PDF, 919.5KB)
* Strategy Brochure (PDF, 1.0MB)
* Travel to The Christie (PDF, 3.8MB)
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