Customer Service Advisor - Part Time
Posted on August 27th, 2025
Manchester
£ per hour
Type of Job: Temporary
Apply today to work as a Customer Service Advisor for our client's leading logistics company.
Staffline is recruiting for Customer Service Advisors in Trafford Park, Manchester.
Temporary to permanent opportunity!
The rate of pay is £ per hour.
This is a part-time role, day shifts and the working hours are:
- 10am to 2pm
Role is based in Trafford park and will be moving to Stakehill Industrial Estate in Middleton in the coming months, so it is essential that you can commute to both locations.
Your Time at Work
As a Customer Service Advisor your duties include:
- To act as the first point of contact for all day to day queries from the pubs, answering all incoming calls in line with customer agreed KPI's.
- Log information on calls received and maintain detailed and accurate records.
- Investigate all queries received and respond within agreed SLA's.
- Responding to all driver queries around service delivery.
- Processing orders where required, ensuring a high level of attention to detail is maintained.
Our Perfect Worker
Our perfect Customer Service Advisor will have good listening skills, be able to identify and react to how customers are feeling in a positive manner.
You must have a minimum of 6 months customer service experience (contact center or office environment is desirable due to this being a telephony based contact office position).
Key Information and Benefits
- Earn £ per hour
- Part time
- Temp to perm opportunity
- Free car parking on site
- Full training provided
Job Ref 1XPOTPGK
About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.