Customer Care - Guaranteed Hours Available, Newport
Client: [Client details not provided]
Location: Newport, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 51a469d4ada4
Job Views: 23
Posted: 12.05.2025
Expiry Date: 26.06.2025
Job Description:
Overview
Position
Description
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, handing out balloons, catering to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You may also participate in planning and executing children's competitions and other special events organized by your restaurant.
Benefits:
* Free meal on shift
* Employee discounts on food
* Discounts in retail stores, theme parks, attractions, and cinema tickets
* Private medical care
* Opportunities for development
Position Requirements:
You will be working in a fast-paced, high-energy environment. We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Position Attributes:
You should be confident in approaching and interacting with diverse groups of people. Friendly, courteous, and helpful behavior should come naturally. Good communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You must understand the importance of high standards of service and cleanliness. Maintaining high energy levels while working efficiently and productively is crucial. Your appearance should be smart and clean.
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