Resilience Manager – Business & Supplier
Doncaster or London | Hybrid Working | Up to £70,000 + Outstanding Benefits
Are you an experienced Operational Resilience and Business Continuity professional looking for a role where you can shape strategy rather than simply maintain it?
Elevation Recruitment Groups Business Support team are supporting a leading retail and financial services organisation in the search for a Resilience Manager – Business & Supplier to join their growing Operational Resilience function.
This is a high-profile position that offers the opportunity to work closely with senior leadership, influence business-wide resilience strategy, and lead a team responsible for ensuring the organisation is prepared for disruption in an ever-changing environment.
The Opportunity
Youll be responsible for driving and enhancing the Retail Operational Resilience and Business Continuity frameworks, ensuring robust plans are in place to protect customers, colleagues and the wider business. Working across multiple business areas and with third-party suppliers, youll identify risks, strengthen resilience capabilities, and support the organisation through incidents and ongoing transformation. Alongside strategic responsibilities, youll lead and develop a team of two Resilience Analysts, creating a collaborative and high-performing culture.
Key Responsibilities
* Lead the Retail Operational Resilience and Business Continuity programme.
* Develop, review and enhance resilience strategies, testing plans and response frameworks.
* Take ownership of supplier resilience, ensuring third-party risks are effectively managed.
* Partner with senior stakeholders and executive committees to communicate resilience priorities and outcomes.
* Support and coordinate responses to significant business incidents.
* Drive governance, continuous improvement and best practice across resilience activities.
* Coach, mentor and develop a team of Resilience Analysts.
* Work closely with Group Resilience teams to ensure consistency across the wider organisation.
About You
Were looking for someone who brings a combination of technical expertise and strong leadership skills, with experience in areas such as:
* Operational Resilience
* Business Continuity
* Third-Party or Supplier Risk
* Operational Risk Management
Youll also have:
* Previous experience leading or managing a team.
* The ability to influence and build credibility with senior stakeholders.
* Experience designing and implementing resilience frameworks and continuity plans.
* Strong stakeholder management and communication skills.
* A proactive, collaborative approach to driving change and continuous improvement.
Experience within retail, financial services, hospitality or another regulated environment would be advantageous, as would exposure to FCA/PRA Operational Resilience regulations or qualifications such as CBCI/MBCI, although these are not essential.
Whats on Offer?
* Up to £70,000 salary
* Hybrid working
* Private healthcare
* Generous employer pension contribution
* Enhanced family leave policies
* Additional wellbeing day
* Annual leave purchase scheme
* Life assurance and income protection
* Gym and lifestyle discounts
* Share schemes and financial wellbeing support
* Excellent long-term career development opportunities
This is an excellent opportunity to join a business investing heavily in resilience and transformation, where youll have genuine influence over strategy, leadership and continuous improvement.
For a confidential discussion, please contact Sarah Larkin or Amy Wood in the Business Support team at Elevation Recruitment Group.