Job overview
An opportunity to join the Morriston Service Group has arisen within the Surgical Specialties Directorate. We are looking to recruit an enthusiastic individual with a keen interest and experience in both transformational and operational change.
As a Service Manager, on behalf of the Directorate Manager, you will be responsible for the day-to-day operational issues within Burns & Plastic Surgery to ensure the Service Group delivers on its key targets and priorities in a safe, sustainable and effective environment, including line management of administration staff.
The Service Manager will also assist the Directorate Manager in providing and developing a working environment and open culture which fosters high morale and commitment among all staff and promotes their well-being, professional and personal development.
The post holder will also support developing and implementing projects and business cases to improve cost, service delivery and patient experience to the key speciality areas and will ensure continuous improvement of performance and quality targets.
Main duties of the job
On behalf of the Divisional Manager take a management lead on the day-to-day delivery of operational clinicalservices. Ensuring that junior staff rotas are functional and support the delivery of modernisation targets.
Provide direct support to the Lead Clinicians in the management of demand for and supply of capacity on a day-to-day basis.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Person specification
Qualifications and Knowledge
Essential criteria
1. Knowledge change and development
2. Service Improvement qualification (Bronze)
Desirable criteria
3. service Improvement qualification (Silver)
Experience
Essential criteria
4. Supervisory experience
5. Extensive previous experience of working with health finance systems
Desirable criteria
6. Proven track record of effective operational delivery
7. Evidence of managing change and service planning capabilities
8. Ability to work automomously and equally effectively as part of a team
Aptitude and Abilities
Essential criteria
9. Full range of IT skills
10. Ability to manage, motivate and develop team working
11. Ability to plan and prioritise and work under pressure
Desirable criteria
12. Welsh language skills
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable