Job details
Salary £39,276 to £41,487 per annum (pro‑rated if part time)
Contractual hours: 37 per week
Basis: Full time
Full/Part Time: Permanent
Package: Part‑time/flexible working options will be considered
Be part of the force's expanding Information Services team
We provide technologies and IT services that directly impact operational policing and services to the community.
From the equipment that frontline officers require to make decisions on the street, big data and analytics, 999/101 control room services, technologies that support digital investigations and everything in between, Information Services is at the heart of it all!
We offer a rural environment with good transport links, cycle‑to‑work scheme, on‑site gym and sports hall, and a focus on wellbeing. Sports and social groups are available for all tastes and experience levels.
Joining the Information Services team gives you the chance to work alongside great people and to benefit from professional development, training and accreditation opportunities.
Main Purpose of Role
As an IT Service Engineer you will provide frontline IT support services to all force users, both remotely and in person. You will install, test, implement, de‑commission and configure hardware, software and infrastructure services for new or replacement technology, fix problems and help customers across the force get the most from their IT.
Key Skills & Experience Required
You will need recent experience of working in a large and complex IT environment, as part of a team, and have technical knowledge of configuring and supporting devices in a Windows‑managed environment.
Experience of O365, Active Directory and SCCM is a real advantage, along with experience of supporting:
* Workstations and servers, both physical and virtual
* Remote access
* Laptops, mobile and handheld devices
* Projectors
* Associated USB devices and supporting encryption software
* Integrated communications systems
* Wiring protocols (e.g., CAT5e, CAT6)
* Adaptive Technologies
Knowledge of site surveys, ergonomics, implementing office moves and changes, including health & safety assessments.
Benefits
* Pension scheme – we pay around double the member contribution
* Support networks and wellbeing programmes
* Annual leave entitlement – starting at 24 days, increasing with length of service
* Blue Light Card discounts
* Flexible and agile working where suitable
Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community to recruit a diverse and flexible workforce that reflects the people we serve.
Reasonable adjustments will be considered for candidates successfully shortlisted. We are committed to supporting you throughout the process.
Current Nottinghamshire Police staff only: Candidates at risk will be required to complete and attach the at‑risk pro‑forma document.
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