Overview
Join to apply for the Customer Service Assistant role at Williams Trade Supplies Ltd.
Position: Customer Service Assistant
Salary: Up to £27,000 per annum DOE
Hours: 40 per week, MON-FRI 08:30-17:00 or 07:00-15:30 ROT A, NO WEEKENDS
Location: Williams, Unit 9, Crown Trade Park, Horton Road, London, UB7 8HP
Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Customer Service Assistant to join our busy and friendly team in West Drayton. This is a varied and active role which includes predominantly serving customers on the trade counter and over the phone, occasionally assisting with warehouse duties, and making deliveries (if qualified / not essential).
If you have previous exposure of working within a plumbing and heating merchant, builders’ merchants or wholesaler, trade counter, DIY, hardware, or with hands-on trade experience, we would love to hear from you!
Responsibilities
* Predominantly serving on the trade counter and handling incoming enquiries.
* Warehouse maintenance, including stock rotation and general housekeeping.
* Carrying out deliveries in the local area (if qualified / not essential).
* Accurately picking orders in preparation for delivery.
* Receiving, checking and storing incoming goods.
* Assisting with the general upkeep of the branch.
* Processing quotes.
Ideal candidate
* An enthusiastic team player wanting to make a positive contribution.
* Keen to support the team with a flexible approach to daily tasks.
* Passionate about delivering excellent customer service.
* Ambitious to progress and keen to learn.
* A great communicator.
Benefits
* 33 days annual leave, increasing with length of service.
* Training and development opportunities specific to you.
* Discounted shopping platform & gym membership.
* Private medical insurance for the whole family.
* 24/7 Employee Assistance Programme.
* Car leasing & cycle-to-work schemes.
* Company discount on our products.
* Contributory pension scheme.
* Life Assurance.
Job details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Administrative and Support Services
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