Housing Relets team leader
Dunstable
Contract
£19.57 per hour PAYE or £25 per hour limited paid via Umbrella company inside IR35
Our client is looking for an experienced Housing Relets team leader
This is a Hybrid role and the candidate will need to be able to collect and return IT equipment from Priory House, Shefford and office attendance will be required between Shefford and Dunstable. However, regular travel around Central Bedfordshire will also be required.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs
The Housing Property team delivers circa 20,000 responsive repairs each year alongside capital works to circa 5,500 homes, including boiler servicing and maintaining fire precautions, keeping residents safe in their homes, whilst complying with legislation.
As Housing Relets Team Leader, you will manager the delivery of maintenance and voids work (circa £6M per annum) to the Councils housing assets, considering current stock condition ensuring optimal and sustainable use of the asset.
Duties also include: Accountable for Health, Safety, and condition of council owned dwellings. Responsible for customer experience (repairs appointments, IT systems, data etc) Management, administration, and supervision of contractors delivering inspection, risk assessment, renovation, maintenance and timely void turnarounds to council owned dwellings. Ensuring collaborative working with contractors to deliver an excellent customer journey.
This exciting opportunity has arisen within the Housing Service where you will have the opportunity to make a difference to how we deliver our services and find your greatness helping the Council to achieve its ambition of being a more efficient and responsive Council.
With your passion and commitment, you will drive our customer's experience across multi-channel platforms to exceed our customer's expectations. You'll be working in a fast paced, digitally focused, creative team which strives to put our customers first. You will display strong leadership skills to create an inspired team working environment based on collaboration, hard work and fun.
This is a busy responsive service area, and your knowledge will guide and motivate colleagues to work together and adjust to new ways of working. You will actively implement systems and process change and manage a programme of activity to drive improvements that will result in efficient use of resources and excellent customer services. You will take the lead on resolving complex issues and complaints, set rota's and monitor KPIs.
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer