As one of the largest professional services departments in the University, Information Services is responsible for the provision of technology, systems and library services, underpinning all aspects of university operations.
Information Services provides key enablers to deliver ambitious University strategies for Learning & Teaching, Research & Innovation and Internationalisation—by observing sector and technology trends, listening to users’ needs, developing reusable interoperable capabilities, and ensuring these are expertly delivered based on business priority and best value for money.
The Role
We’re looking for a User Experience Designer (Grade 4) to join our IS Projects Team, working with the Senior UX Designer to champion user-centred design across the University’s digital applications.
This is a broad role spanning the full UX lifecycle—from research through to end design—within the team’s Service Design function, where you will follow and champion the methodology.
What we’re looking for
As a User Experience Designer, you will champion user‑centred design across the University, working with stakeholders to translate complex needs into intuitive, accessible digital experiences. You’ll lead user research, develop user journeys and prototypes, and collaborate with development and creative teams to deliver high‑quality, consistent solutions. You’ll also contribute to service design practices and help continuously improve the University’s digital services and overall user experience.
Requirements
* A degree in a relevant discipline or other qualifications with relevant practical experience in a similar role.
* Working knowledge of (and passion for) user-centred design.
* Understanding of service design.
* Experience using design and workshopping tools such as Adobe CC, Miro, Figma or equivalent.
* Understanding of accessibility and WCAG guidelines.
* Strong written and verbal communication skills, with the ability to share information clearly and concisely.
* Strong organisational skills, able to manage multiple pieces of work and deliver to agreed timescales.
Benefits we offer
We offer an attractive pension with employer contributions of 17.6%, a minimum of 41 days holiday, and other benefits.
Additional information
On this occasion, the University will not consider applicants requiring sponsorship or visa support for this role. International applicants will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
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