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Claims team manager

Liverpool (Merseyside)
Ultradesign
Team manager
Posted: 1 September
Offer description

Join to apply for the Claims Team Manager role at Ultradesign

3 days ago Be among the first 25 applicants

Join to apply for the Claims Team Manager role at Ultradesign

Spotlightjobs are now recruiting for an experienced Claims Team Manager in Liverpool to manage a growing department of Credit Hire claims handlers.

Key Responsibilities

Accountability for team's performance against set objectives and achieve first class quality and technical claims handling

Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays and time management, monthly one to ones, performance reviews, training and development, disciplinary procedures and staff welfare.

Maximise the imparting of technical knowledge within credit hire claims to the team by way of mentoring and coaching.

Drive a culture of continuous improvement.

Keep abreast of relevant technical and market developments.

Effectively communicate through engagement and collaboration with team members and the wider business.

Assist with Ad-hoc tasks as the business needs dictate.

Critical Competencies

All candidates must have technical credit hire motor claims experience and previous management experience within claims.

Ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance.

Clear, focused and determined approach to problem solving

Effective communicator at all levels of the business.

Highly motivated self-starter

Excellent opportunity to join an expanding department. Successful candidates will enjoy a competitive salary coupled with excellent benefits. To find out more and for immediate interview please contact Allison Coe on 07775771240.

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Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Finance and Sales
* Industries

Insurance

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