Automotive Parts Advisor Apprenticeship - Startin Peugeot Worcester
Worcester (WR5 3HR)
Closes in 19 days (Friday 24 October 2025)
This apprenticeship provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. This position is ideal for individuals passionate about automobiles, with a keen interest in parts identification, inventory management, and providing exceptional customer support.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
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Training course Supply chain warehouse operative (level 2)
Hours Monday - Friday, 8.30am - 5.30pm. All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.
40 hours a week
Monday 27 October 2025
Duration
1 year 3 months
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
* Assist customers in-person, over the phone, and via email to fulfil their parts requirements and enquiries
* Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
* Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
* Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
* Utilise point-of-sale systems to process transactions, generate invoices, and manage customer accounts
* Provide product recommendations, technical advice, and pricing information to customers as needed
* Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
* Uphold company policies and procedures regarding parts sales, returns, and exchanges
* Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Where you'll work
Bath Road
Broomhall
Worcester
WR5 3HR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CALEX UK LTD
Training course
Supply chain warehouse operative (level 2)
* Conduct risk assessments within the working environment.
* Apply safe working practices in line with associated health and safety legislation and company policy.
* Receive products in line with organisational procedures.
* Store and pick products in line with organisational procedures.
* Dispatch products in line with organisational procedures.
* Decant, pack products in line with organisational procedures.
* Communicate with others verbally, for example internal and external customers, colleagues, and managers.
* Communicate in writing with others, for example internal and external customers, colleagues and managers.
* Load and unload products, considering the product that is to be moved and its current and planned destination.
* Use tools and equipment to aid in product handling.
* Use information technology and digital systems. Comply with GDPR and cyber security.
* Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
* Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
* support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
* Identify and escalate problems beyond own responsibility.
* Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
* Follow equity, diversity and inclusion rules.
* Carry out and record learning and development activities.
* Conducts handover activities.
* Conduct risk assessments within the working environment.
* Apply safe working practices in line with associated health and safety legislation and company policy.
* Receive products in line with organisational procedures.
* Store and pick products in line with organisational procedures.
* Dispatch products in line with organisational procedures.
* Decant, pack products in line with organisational procedures.
* Communicate with others verbally, for example internal and external customers, colleagues, and managers.
* Communicate in writing with others, for example internal and external customers, colleagues and managers.
* Load and unload products, considering the product that is to be moved and its current and planned destination.
* Use tools and equipment to aid in product handling.
* Use information technology and digital systems. Comply with GDPR and cyber security.
* Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
* Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
* support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
* Identify and escalate problems beyond own responsibility.
* Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
* Follow equity, diversity and inclusion rules.
* Carry out and record learning and development activities.
* Conducts handover activities.
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
* The programme typically lasts 12–14 months dependent on the career path chosen, and you'll achieve a nationally recognised qualification
* All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training centre in Coventry
* Block training is complemented by a combination of regular coaching visits from one of our experienced coaches, as well as Virtual Classroom sessions and E-Learning modules
* Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Requirements
GCSE in:
* Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Customer care skills
* Analytical skills
* Logical
* Creative
* Initiative
* Non judgemental
About this employer
At your local Peugeot dealership at Startin Group Worcester, we offer a wide selection of new and used Peugeot vehicles and a comprehensive range of after sales services.Peugeot can help you find the perfect vehicle for your needs whether you’re looking for the latest Peugeot model or a quality approved used car or van for business use.At Startin Group we offer amazing deals, regularly updated Peugeot stock, flexible finance plans, Peugeot Motability vehicles and excellent servicing deals.We provide Peugeot expertise to customers in Worcester, Worcestershire in and around the St Peters area, as well as the surrounding areas in the Midlands.
* There are lots of opportunities to develop your career within our expanding Dealer Network
* Your early development is carefully mapped through your apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the motor industry
* This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles
The contact for this apprenticeship is:
CALEX UK LTD
The reference code for this apprenticeship isVAC1000343661.
Apply now
Closes in 19 days (Friday 24 October 2025)
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