Our client is a leading provider of high-quality domiciliary care services dedicated to supporting individuals to live independently and comfortably in their own homes. We are looking for a compassionate, experienced, and proactive Registered Manager to join our team and lead the delivery of excellent care in a community-based setting.
Role Overview:
As the Registered Manager, you will be responsible for overseeing the operational management of our domiciliary care service. You will lead a team of care staff to ensure the highest standards of care are provided to clients while maintaining compliance with all regulatory requirements. You will be accountable for the effective day-to-day management of the service, ensuring that care plans are implemented, and services are delivered in a safe, efficient, and professional manner.
Key Responsibilities:
* Oversee the day-to-day running of the domiciliary care service, ensuring the highest standards of care delivery.
* Manage the recruitment, training, and performance of staff to ensure adequate staffing levels and compliance with regulatory standards.
* Develop, implement, and regularly review individual care plans for each service user.
* Ensure that services are delivered in line with care packages, budgets, and timelines.
* Ensure the service complies with Care Quality Commission (CQC) regulations, relevant local authority standards, and health and safety requirements.
* Lead CQC inspections and take action on feedback to maintain or improve the service rating.
* Regularly review and update policies and procedures to ensure ongoing compliance.
* Provide leadership and support to care teams, promoting a positive, collaborative working environment.
* Conduct regular supervisions, appraisals, and team meetings to foster professional development and staff engagement.
* Promote continuous improvement and ensure staff have access to ongoing training and development opportunities.
* Ensure that all clients receive personalized care that meets their individual needs and preferences
* Engage with clients and their families to resolve any concerns or complaints promptly and professionally.
* Conduct regular client reviews to ensure care plans remain relevant and effective.
* Financial and Administrative Management
Key Requirements:
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Qualifications:
* Level 5 Diploma in Leadership for Health and Social Care or equivalent.
* Registration with the Care Quality Commission (CQC) as a Registered Manager.
* Previous experience as a Registered Manager in a domiciliary care setting, or in a similar leadership/management role.
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Skills and Experience:
* In-depth knowledge of CQC standards, and safeguarding procedures.
* Proven leadership skills with experience in managing and motivating teams.
* Strong organizational and time management skills with the ability to prioritize and manage multiple tasks.
* Excellent communication and interpersonal skills, with the ability to engage with clients, families, and staff effectively.
* Financial acumen and experience in budget management.
* A passion for delivering high-quality, person-centered care.
Benefits:
* Competitive salary with performance-based bonuses.
* Opportunities for career progression and professional development.
* Comprehensive training and support.
* Employee wellbeing programs