Overview
Join to apply for the Smart Operations Coordinator role at Southern Water
Closing Date: 2025-10-14
Location: Hybrid working, Worthing
Perm/FTC: 12 month FTC (Maternity Cover)
Hours: 37 hrs
Salary: Up to £36,000 based on experience
What You’ll Be Doing
* Accurately process and manage smart meter exchange data.
* Collaborate with internal teams and our Alternative Metering Service (AMS) Partner.
* Support inbound customer queries and ensure smooth, timely resolutions.
* Analyse data to spot trends and drive performance improvements.
* Help shape the future of smart water operations through insight and innovation.
What You’ll Bring
* Precision in data entry and validation.
* Strong communication and problem-solving skills.
* A passion for customer service and operational excellence.
* Proficiency in Microsoft Office and data processing tools.
* Experience in customer service, with bonus points for utility sector knowledge.
Why Join Us?
* Be part of a pioneering initiative that’s making a real environmental impact.
* Work with passionate teams and cutting-edge technology.
* Enjoy opportunities for growth, collaboration, and innovation.
* Help redefine how we serve our customers and protect our planet.
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Utilities
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