My market leading client, located in Altrincham, have a very exciting entry level position they are looking to fill on a permanent basis. Supporting the Customer Support team Leader in delivering exceptional customer service in a fast paced, energetic business they are looking to add a Customer Support Apprentice to the team.
My client offers.
* 40 hours per week – Monday – Friday 8.00am – 5pm 1 hour lunch break
* £22,000 salary for a recent graduate / £16,000 salary for an apprentice
* Training & Progression
* Pension contribution
* 23 days holiday
* Loyalty Program
* Medicash
* Fun Days
* In house Pilates
* Weekly fruit bowl
* Parking
* Kudos awards
* Bonus scheme
In return all my client wants is a candidate with a fantastic attitude to learn and be a dedicated professional that will care about delivering the best possible standards.
Duties include:
* Answering and forwarding telephone calls and emails.
* Liaising both verbally and written with customers.
* Inputting and amending sales orders.
* Ensuring Timely despatch of all customer orders.
* Taking payments from customers.
* Managing customer spreadsheets.
* Liaising with carriers.
* Managing Live Chat.
* Assisting with the company Newsletter.
* Invoicing and credit notes.
* Create mail chimp emails to promote product, reviews, and surveys.
* Collating data.
* Create design boards.
* Ad hoc duties.
Specification
* The right attitude
* Willingness to learn.
This is a wonderful opportunity to start your career please do not hesitate to apply.
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