Job Title: Lettings Negotiator Location: Stanway, Colchester Job Type: Full Time, Permanent Salary: £30,000 to £32,000 Annum Commission Benefits Vacancy Details Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Lettings Negotiator. The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords. Previous experience is preferred and knowledge of the local area would be a distinct advantage. Key Responsibilities: Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport. Promoting properties. Arranging and overseeing viewings of properties for potential tenants. Speaking with landlords and other parties involved in the rental. Answering queries from clients and potential clients via email, telephone Negotiating between property owners and potential tenants to find a mutually beneficial agreement. Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements. Organising the payment of money due. Troubleshooting when problems arise. Keeping administrative systems up to date. Adhering to the relevant guidelines set by law at all times. What You’ll Bring: Experience in lettings, property, or customer-facing roles is preferred but not essential—training is available for the right candidate. Excellent verbal and written communication skills. Strong negotiation, problem-solving, and sales abilities. Highly organized and able to manage a busy schedule with multiple deadlines. An interest in property and a strong desire to build a long-term career in the industry. Familiarity with lettings legislation and property software is a plus. A full UK driving licence is required for this role. Hours & Benefits Hours: An average of 36.75 hours per week, over five days. Monday to Friday 9:00am to 5:30pm Every other Saturday 9:00am to 3:00pm - where a Saturday is worked a full weekday will be given in lieu Benefits: 23 days holiday, rising to 25 days in the third holiday year plus Public Bank Holidays Complimentary birthday day off Pension Life Insurance Medical Cash Plan About Us: Fenn Wright is East Anglia’s leading independently owned partnership of Chartered Surveyors, estate agents and commercial property experts. Established in the region for over 250 years, the firm recently expanded and now operates from 12 high profile locations in Essex and Suffolk. We aim to mix traditional methods with a modern approach, using cutting edge technology and our wealth of experience to deliver results for our clients. Fenn Wright is a multidiscipline firm, specialising in residential sales and lettings, commercial agency, rural, water and leisure property services, RICS valuations, building consultancy and property management. At Fenn Wright, we pride ourselves on our reputation and strive to deliver a high level of service, regularly achieving five-star reviews. How to Apply: If you're ready to step into an exciting, people-first career in Residential Lettings, we want to hear from you.