Overview
Location: Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Salary: Up to £12.64 per hour
Contract: Permanent Full Time (30 hours) - Permanent
We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a permanent part-time basis.
Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and giving the highest level of customer service as an ambassador of our business.
Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!
30hr contracts - working Monday-Friday 12pm-6pm.
Responsibilities
* Deliver the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and provide the highest level of customer service as an ambassador of the business.
About us
Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!
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