Technical Support Chemist
Are you a hands-on chemist with a passion for problem-solving and technical excellence? This role offers the opportunity to lead laboratory operations for a dynamic industrial solvents business, ensuring high-quality, safe, and compliant processes. You’ll be at the heart of technical decision-making, supporting customers, sales teams, and internal stakeholders with expert knowledge, while keeping the lab running efficiently and effectively.
Role Overview
As a Technical Support Chemist, you’ll spend approximately 90% of your time in the laboratory, managing quality control processes, conducting testing, and maintaining compliance with safety and environmental standards. The remaining 10% will involve travelling with the sales team to customer sites to provide technical support, troubleshooting, and product demonstrations. This role requires a full UK driving licence due to location and travel commitments.
Key Responsibilities
* Manage and oversee laboratory operations, ensuring all equipment is calibrated, maintained, and repaired promptly.
* Conduct qualitative and quantitative testing of raw materials and products, liaising with accredited third-party labs where needed.
* Maintain and optimise laboratory quality standards, ensuring accurate, efficient, and compliant processes.
* Join the sales team on customer visits to provide on-site technical advice, troubleshooting, and support for product trials.
* Collaborate with technical and sales teams to provide expert guidance to customers and support product development projects.
* Diagnose and resolve technical and quality issues related to solvent production and application.
* Deliver training on safe handling, storage, and disposal of solvents.
* Stay informed on industry trends, technologies, and regulations affecting industrial solvents.
* Conduct internal ISO audits and support external compliance inspections.
* Generate lab performance metrics and reports to support business decisions.
Skills & Experience
Essential:
* Degree in chemistry or a related discipline ( or equivalent experience)
* Laboratory experience in an industrial quality control environment, ideally from the solvents sector, but applications are welcome from allied industries such as polymers, cosmetics, or pharmaceuticals.
* Full UK driving licence.
* Strong technical problem-solving skills and attention to detail.
* Excellent organisational, communication, and teamwork abilities.
Desirable:
* Knowledge of regulations governing solvent use.
* Customer-facing experience and the ability to translate technical information for diverse audiences.
* Location: Rugby
* Salary: £30,000 – £35,000 per annum
Why Apply?
This is an excellent opportunity to combine your technical expertise with real-world problem-solving in a supportive and collaborative environment. You’ll have the autonomy to make meaningful contributions while working closely with customers and colleagues to deliver innovative and compliant solutions — both in the lab and out in the field.