The job description provides a comprehensive overview of the Customer Support Admin Apprentice role, including responsibilities, employer information, location, training, and skills required. However, it can be improved in terms of formatting and clarity.
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Customer Support Admin Apprentice
Apply From: 26/05/2025
Learning Provider
Delivered by HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
Employer
House of Clive (Hair & Beauty) Limited
Vacancy Description
* Handle incoming internal and external customer contacts (phone calls, emails, webforms, cases, system alerts)
* Handle outbound calling (debt management, external liaison with third parties, regulators, and contractors)
* Complaint handling
* Managing and recording customer payments
* Maintaining customer records
* Working with other areas of the business when needed
* Onboarding new customers
* Organising ad hoc operational jobs as required
* GDPR administration
* Other admin duties as requested
Key Details
Vacancy Title: Customer Support Admin Apprentice
Employer Description: Albion Water provides cost-effective, efficient, and innovative water solutions for housing developments and household customers throughout England and Wales. Established in 1999, it is licensed by Ofwat and aims to offer a higher level of service with a focus on sustainability and environmental benefits.
Vacancy Location
15a Colston Street, Bristol BS1 5AP
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000322346
Key Dates
* Apply From: 26/05/2025
* Closing Date For Applications: 01/07/2025 23:59
* Possible Start Date: 15/07/2025
Training
Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. Regular workshops are held every 2 weeks, both online and in Bristol City Centre, with 1-2-1 tutoring and reviews to support your progress.
Skills Required
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Initiative
Apply Now
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