We are seeking a detail-oriented and proactive Program Specialist to join our dynamic Medical Communications team. In this role, you will coordinate and deliver complex healthcare communication projects, working cross-functionally with scientific, editorial, and client services teams to ensure successful project outcomes.
Key Role Responsibilities
Project Planning & Setup
* Collaborate with Senior Program Specialists, Account Managers, and Scientific Services to define project scope and requirements
* Create comprehensive project plans, delivery schedules, and assist with metrics and risk management
* Establish communication protocols and client approval processes
* Set up appropriate project tracking systems and folder structures
* Initiate and lead project kick-off meetings
Project Execution & Management
* Manage assigned projects according to agreed internal and client processes
* Serve as the key point of contact for project status updates to clients, faculty, and internal teams
* Coordinate cross-functional project teams and lead regular progress meetings
* Draft and circulate meeting minutes and action points, ensuring follow-up on deliverables
* Maintain detailed awareness of project status to respond appropriately to stakeholder inquiries
Budget & Resource Management
* Monitor project budgets and delivery timelines, addressing variances proactively
* Support resource planning and staffing requirements
* Monitor freelance resource progress in collaboration with Scientific Team Leads
* Identify scope changes, assess cost implications, and communicate to management
Experience and Skills required for the role
* Bachelor's degree in Business or Life Sciences preferred
* A few years' experience in medical communications
* Experience working with publications within oncology - must
* Understanding of healthcare industry regulations (EACCME/ACCME/FDA/AMA)
* Knowledge of publication guidelines and processes
* Strong project management expertise with ability to deliver on time and within budget
* Excellent organizational skills with attention to detail
* Outstanding interpersonal and communication skills (both written and verbal)
* Advanced proficiency in Microsoft Office suite (Word, PowerPoint, Excel)
* Proactive approach to problem-solving
* Fluent in English, written and spoken
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