Our client, a leading manufacturer and supplier of electrical power distribution equipment, is seeking an experienced Contracts Manager.
As a Contracts Manager you will be responsible for providing a professional post order management service, ensuring we fulfil stakeholders expectations both internally and externally whist maintaining excellent customer satisfaction.
The Role:
* Generate the contract and review the project scope, identifying risks and planning mitigations.
* Using various IT systems, enter the orders, update, and maintain them to reflect changes over time.
* Work with the sales team to ensure a full understanding of the project requirements and customer expectations.
* Work with production, technical and engineering and agree a delivery programme to meet the customer requirements.
* Monitor & control the contract performance and provide both the customer and the sales team with regular feedback and updates.
* Maintain the sales margin and maximise any opportunities to grow the sales and margin figures.
* Actively participate in meetings relating to the contract.
* Attend customer site visits and meetings as appropriate.
* Manage the collection, storage, and dissemination of contract drawings & documentation to all relevant parties.
* Preparation and planning for all Factory Acceptance Test activities.
* Ensuring information is entered and updated onto contract systems software.
Skills, Knowledge & Experience:
* Experience in a similar contracts / order fulfilment role essential
* Experience working with manufacturing IT systems desirable
* ONC in Electrical & Electronic Engineering desirable
* Understanding and experience in Transformer and switchgear industry desirable
* Experience of going to customer sites/meetings desirable
* Experience reading drawings desirable
* Confident problem solving and resolving complex customer issues
* Good working knowledge of Microsoft applications
* Strong communication skills and attention to detail, in particular applicants must be able to demonstrate a good command of English both written and verbal
Salary and benefits:
* Salary negotiable
* 25 days holiday per year plus bank holidays
* Pension
* Profit share scheme (paid quarterly)
* Healthcare, wellbeing and EAP scheme
* Parking on site plus EV chargers and EV scheme
Working hours:
Monday to Thursday 8:30am-4:45pm
Fridya 8:30am-3:30pm
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