Our client is a long-standing family owned growing business. They now need a motivated Receivables Accountant to join a skilled and well established Finance team. Key Responsibilities: * Manage the end-to-end accounts receivable process, including posting customer receipts, handling daily cashbook entries, issuing customer statements, and processing credit notes. * Act as a key point of contact for customer finance queries. * Monitor and manage the Receivables email inbox, ensuring timely and professional responses. * Conduct regular credit checks for customers, managing and updating credit limits accordingly. * Negotiate and agree on customer payment plans, balancing customer relationships with business needs. * Handle documentation related to customers entering administration or liquidation. * Maintain accurate customer financial information. * Utilise our CRM system (Salesforce) to log customer contact, call notes, and key correspondence. Keep detailed records of accounts on hold and agreed payment plans. * Support the Financial Accountant with monitoring non-bank payment platforms (e.g., Stripe, PayPal). * Participate in inter-departmental meetings, providing updates on pro-forma sales, customer stops, payment plans, and implementing corrective actions. * Proactively identify and implement process improvements within the accounts receivable function. * Maintain and update templates for sales invoices, credit notes, statements, and credit limit forms, coordinating with IT as needed. * Collaborate with the Financial Accountant to develop and monitor KPIs related to sales, invoicing, customers, and debtors, including monthly reporting on Invoicing Accuracy. * Prepare monthly debtors reports for management accounts, providing commentary on significant balances and risks. * Assist the Financial Accountant with the preparation and updating of the Quarterly Bad Debt Provision. * Provide ad-hoc cover for the Accounts Payable function, including entering supplier payments and verifying supplier bank details. About You: * Strives to provide excellent service to customers and internal stakeholders. * A self-starter with the confidence and drive to take full responsibility for the accounts receivable process. * Keen to grow and develop within a finance role, embracing continuous improvement. * Has a passion for service excellence and is willing to go the 'extra-mile'. Required Skills & Experience: Actively studying towards or part-qualified in a recognised finance qualification (AAT, ACCA, CIMA). Minimum of 3 years' experience working within an accounts receivable function. Excellent communication skills (both written and verbal) with the ability to build strong relationships. Strong attention to detail and accuracy in record-keeping. Proficient in Microsoft Office suite, particularly Excel. Ability to work effectively as part of a team and communicate financial information clearly to both finance and non-finance colleagues. Desirable Skills: Familiarity with Microsoft Dynamics NAV, Salesforce, Stripe, or PayPal. Exposure to other areas of Finance (e.g., Accounts Payable, VAT, month-end processes, management accounts preparation). Benefits: Competitive salary Outstanding Pension package Bupa Private Health Bupa Wellness Cash Plan My Benefits flexible benefits 25 days holiday Bonus Free on-site parking