Overview
Team Leader & Senior IT Recruitment Consultant (Infrastructure, Networks & Security) at DGH Recruitment
Please note: This is a part time 3 day per week day rate contract for a 6 month duration (Outside IR35). All 3 days will be required on site per week.
This role will provide critical support and coordination between my clients IT department and third party providers to assist in relocation of network services away from the premises and back into their own tenancy.
Key Responsibilities
* Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters.
* Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues.
* Manage network access and provisioning processes for new and existing tenants.
* Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor.
* Identify network performance issues and escalate as needed.
* Liaise with external maintainers to ensure SLAs according to contract are met for fault resolution and projects.
* Manage the working relationship with maintainers to keep track of performance such as quarterly reviews and annual reports.
Required Skills / Experience
* Proven experience in an IT network coordination or network management role.
* Strong technical understanding in multi-vendor networking equipment such as Extreme, Aruba, Palo Alto and Mitel.
* Good understanding of IT technologies including wired networks, wireless networks, telephony, firewall technology and associated peripherals and devices.
* Ability to manage third-party service providers effectively.
* Experience working in a multi-tenant or campus-style environment.
* Familiarity with higher education or research environments.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
Industries
* Education and Higher Education
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